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Medical Consultation

Provided by a team of doctors at Teladoc Health

REQUEST A PHONE CALL

Access to a doctor anytime, anywhere. The Medical Consultation enables you to ask any health-related question to a doctor who is available for you 24 hours a day, 7 days a week.

Our doctors can advise on non-urgent medical conditions such as cold and flu symptoms, infections, anxiety, stress, allergies and many other medical conditions. Get the care you need in minutes from the comfort of your home, at work or while you’re travelling.

When needed, you can also upload any medical information you might have for our team to examine in conjunction with your symptoms so that we have a complete picture of your situation. For example, if you have pictures of rashes or skin conditions or perhaps medication that you're taking, you can attach these to your consultation and our medical team will evaluate it.

Get in touch with our team of experts and we’ll aim to resolve your health-related questions.

Please note this is not an emergency service and some medical conditions cannot be treated through this service. See further down this page for more details.

Who can use this service?

As a Chubb Global client, you get unlimited access to this service at no additional cost.

How does it work?

Once you've completed the form a doctor will call you to provide a medical assessment.

  • 1Request a consultation

    You can request a phone consultation any time.

  • 2Talk to a doctor

    Once your request is submitted, a doctor will call you typically within 6 hours.

  • 3Get answers to your medical questions

    Ask as many questions as you need to and our doctor will provide professional medical advice.

You can ask our doctors any questions about your health from the comfort of your own home.
This is not an emergency service and below are examples of conditions we cannot treat. If you are feeling severely unwell, we advise you to contact your local emergency services.
What we don't treat: Chest pain, shortness of breath, severe abdominal pain, heavy bleeding, thoughts of suicide or self-harm, confusion, loss of consciousness, severe infection, severe pain, suspected stroke, seizures, pregnancy complications, high fever in unwell infant.
If you have thoughts of suicide or self-harm, please contact your local emergency services for immediate response and help.
REQUEST A PHONE CALL